If you're still having trouble, check out. Which doesn't sound bad - unless your Mac is unusable for the time being. Try Twitter There is an Apple Support twitter account which you can tweet problems to. And things like resetting your password or doing an iCloud backup are amazingly simple. Dealing with that level of stupid and entitlement on a day to day basis causes real issues with mental stability. The Apple Store should only be for repairs, people take advantage of it for hand holding with password resets, etc. Alternatively you can book online via the link at the top of this page.
Check out or ask in our dedicated sister sub! When I scored that fruitless minute of Genius time, I was amongst a crowd of around 10 to 15 people all trying to do the same thing. Whether or not there's any truth to my observation I'm not sure of, but it certainly seems that way. Funnily, back home in Austria we don't have any Apple Stores at all, so the authorized Apple Service Providers always honour Apple Care. Three floors, yes, three floors of Apple products! Yep, that's what I've done in the past if no Genius Bar appointments were available in an acceptable timeframe. This will make sure that you get served in the quickest way.
No Fit Note will be issued without an appointment with the doctor. Click the x next to this line. This essentially meant that Apple had every right to make me pay for a repair or replacement since a the phone was out of warranty and b it had come into contact with water at some point. You may have to scroll across the list of options at the top in order to see it. They are not matching the large volume of sold iPods, phones and computers with the appropriate number of service staff. You can navigate through their page to select a time and location that suits you. Here are some of the ways that you can book a reservation before you turn up.
In addition, we cover topics relevant to niches like developers, designers and others. Appointments An appointment can be made to see a doctor or nurse of your choice by calling 01453 825690. It's a shame many in the community haven't received the same but maybe this will give others hope. Hopefully this will be easier when the new Apple Store opens at Westfield London - but that's not for another 10 days! They go above and beyond to fulfil my requests, always on time and to budget. I just tried it and there's still a link to create a Genius Bar appointment if you scroll down and ignore the other options.
I think we all know the answer and it bums me out. I had booked an appointment though - which somehow managed to be logged as a introductions to iPhones rather than an appointment to get my phone fixed. Otherwise just tap on Book Reservation. I realize not everyone is as tech savvy as some other users. For what it's worth, we aim to see you within 10—15 minutes, anything over that and you'll start to be pushed as a priority appointment by match up the colleague with an iPad that is organising the order of appointments etc…. That's something I'd hoped not to have to do any more now that there is a store in Edinburgh.
I hope this system changes because today wasted a lot of time. Aidan says: I have recently lost my macbook pro to what appears to be a logic board issue this is what my online research indicates at least… it seems to be a fairly common problem that causes all video function to be lost, this due to the macbooks tendency to overheat hideously. Thanks for the replies to my post and apologies for not returning to the thread until now. Thanks for the tips on where to find a replacement battery, guess I'm going to have to complete the replacement myself just like you! Most issues can be resolved by looking up the problem in a search engine. The proper place for advice is.
The important thing to note here is that there are two Westfield malls in London, one in West London and another in East. They have different diaries depending on what equipment it is. I really did not want to do this and nor do Apple as they make it very difficult to buy a replacement battery however their dysfunctional genius bar reservation system has forced my hand. I called up Apple and they very kindly booked an appointment with the Genius Bar to sort it out. I entered Mac heaven the other day to ask some silly questions.
Plus you are able to work with someone longer, and if your issue is serious enough to need a senior advisor you will be able to stay in contact with that same advisor until the issue is fixed. Select your preferred store or let the app find the nearest one to you. Damn I won't even get started on people with broken iPhones usually their own fault I might add who seem to expect the AppleCare rep to magically pull a new iPhone out of their ass and teleport it over to the customer, or, expect Tim Cook to ride to their house on a unicorn grovelling for forgiveness with said new iPhone within the next hour. Apple is also fine with you going to an authorized repair place. But how many people were turned away? It makes a ton more sense on Apple's side, but it also helps the customer in most cases.
Most major cities have at least one 3rd-party repair shop that's authorized by Apple. I went here yesterday with a cracked iPhone screen. For most people, this is the same login you use to purchase things from iTunes and in the App Store. I then called Apple Care and after waiting on hold for 15 minutes was told the same thing. Since then I have been attempting to book an appointment with Apple's Genius bar at the Regent Street or Covent Garden stores on a daily basis! As my laptop is already out of warranty I feel that I have very little to lose and will save myself c. Felt like a tit having to make a genius bar appointment just for that Click to expand. Gone to the Store and asked to speak to the manager? I arrived at my booked slot and waited about 15 minutes before being seen to by a guy who checked out my phone for water damage and found the headphone jack patch had turned.
It is not a very good customer experience. You shouldn't need to call AppleCare even. If anyone else has similar problems and wants to do it themselves let me know and I will list the steps taken and tools needed. Sadly for me I have a family and work life that precludes staying up until 00:01. These belong in the beta subreddits listed below. I googled the fault which indicated a hardware problem. The advice now is to check a couple of times a day but that's not feasible for more than a couple of days and I've tried since yesterday.